Forest day offers six complete candle collections: Daily Candles, Home Candles, Outdoor Candles, Office & Study Candles, Car Fragrances, and Gift Sets. Customers can choose products according to different usage scenarios and gifting needs. We provide two purchasing modes: Standard Non-Custom Orders and Personalised Custom Orders.
1. Standard Non-Custom Purchasing Process
Suitable for daily use, bulk purchase, regular gifting, and non-personalised orders.
Step 1 Browse Collections
Choose your preferred products from our six official series.
Step 2 Submit Your Request
Click 「Contact Our Factory」 on the product page and submit your required product model and quantity.
Step 3 Official Support Response
Our sales team will contact you within 12 hours to confirm price, stock, production time and shipping arrangements.
Step 4 Order Confirmation & Shipment
Once confirmed, we will arrange production and delivery.
2. Personalised Custom Purchasing Process
Suitable for birthday gifts, anniversary presents, corporate gifts, wedding favours, and exclusive custom orders.
Step 1 Enter the Personalised Page
Step 2 Choose Container Size & Style
Select your preferred candle jar size and specification.
Step 3 Select Your Fragrance
Choose any scent from our six collections to match your usage occasion.
Step 4 Upload Custom Content
Upload your customised images, text, names, dates, messages or brand logos for personalised labels.
Step 5 Submit Your Custom Request
Confirm all details and submit your custom order application.
Step 6 12-Hour Priority Response
Our sales and design team will contact you within 12 hours to confirm design drafts, quotations and production schedules.
Step 7 Final Confirmation & Delivery
After your design approval, we will start production and arrange delivery after quality inspection.
3. Important Purchase Notes
1. All personalised products are uniquely custom-made and non-returnable. We confirm all details before production.
2. Standard in-stock items support fast processing for urgent orders and bulk restocking.
3. All customers enjoy 12-hour fast response service.
4. We support retail, wholesale, corporate bulk customisation and international orders.
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